How to setup and configure a USB modem on a Windows PC


how to install an configure a modem

Its still the internet connection series and in this guide, we’ll be discussing how to setup / install and configure a USB modem (ie MTN, Airtel, GLO, Etisalat etc) on your Windows PC. If you choose to use Wi-Fi then consider reading these guides @ https://journal.hovatek.com/how-to-tether-share-an-internet-connection-on-an-android-phone-using-wi-fi-bluetooth-and-usb-cord/ and https://journal.hovatek.com/how-to-share-an-internet-connection-data-plan-megabytes-between-android-and-pc/

What are the problems commonly associated with USB modems?

Some issues you might encounter are:

  • Overheating: The modem (and sometimes the PC) might overheat. Ensure the modem is connected to a good port when in use then disconnected and removed when not in use. You could also employ some PC cooling techniques (see https://journal.hovatek.com/how-to-resolve-the-problem-of-an-overheating-laptop-pc/ )
  • No / Low signal: If the signal is weak, try changing ports and location. If the modem says Invalid SIM then its locked to another network and needs to be unlocked (see https://journal.hovatek.com/how-to-unlock-a-modem/ )
  • Modem not detected: This might be a hardware (port / modem) or driver issue. Try uninstalling the modem driver (under Device manager and then Programs)  and manually installing (using a DVD, installer or another modem). Also, try other ports and the modem on another PC.
  • Frequent disconnection: This if often associated with the network but might also be due to a loose port / moving the modem while connected to the PC

How do I setup / install a USB modem on a Windows PC?

Sponsored Links


We’ll be using an unlocked GLO BOLT modem for this guide so the technique should apply for many other such USB modems

1. Go to My Computer

how to easily install a USB modem

2. Connect the modem to the PC and wait for it to get detected (appear under My Computer)

how to easily install a USB modem

3. Double-click the Modem name to begin installation

how to easily install a USB modem

4. If prompted for permission to run autorun.exe on your PC, select Yes

5. The installer wizard should appear, click Next

how to easily install a USB modem

6. Leave the install location as default if you don’t know what this is and click Next

how to easily install a USB modem

7. Installation should begin, wait till its complete

how to easily install a USB modem

8. Click Finish

how to easily install a USB modem

9. The modem’s dashboard should automatically pop up. If it doesn’t, launch it from your Desktop

how to easily install a USB modem

 

How do I configure the modem to surf the internet with my SIM?

As earlier mentioned, we’re using an unlocked GLO BOLT modem for this guide so the exact steps might vary with USB modems but its the same principle. You however need to know your network’s APN details.  for example:

Note: If you’re using a modem that doesn’t support SIM cards or using the networks’s SIM card on the Network’s branded modem then you shouldn’t need to configure. just click Connect to start surfing the internet. 

 Network  APN  Username  Password
 MTN  web.gprs.mtnnigeria.net web  web
 Airtel  internet.ng.zain.com   not required not required
 GLO  gloflat  flat  flat
 Etisalat  etisalat.com.ng not required   not required

Procedure

1. Launch the modem’s Dashboard

how to configure a modem

2. Click on the Tools tab

how to configure a modem

3. Select Options..

how to configure a modem

4. Click on Profile Management

how to configure a modem

5. Click Add

how to configure a modem

6. Enter the network’s APN details (don’t tick username and password if not required ) then click Yes or Save

how to configure a modem

7. You could select the network by the left and click Set default to make it your default APN or just close the box

how to configure a modem

8. Select the APN from the dropdown menu then click Connect

how to configure a modem

 

Hovatek….just a button away!


Need further assistance? Speak with a Hovatek Representative:
Working Hours: Mondays - Saturdays ; 09:00 - 18:00 (GMT +1:00)

Have any Question or Comment?

6 comments on “How to setup and configure a USB modem on a Windows PC

Daniel Prosper

But my modem/USB stick, does not show on my computer… It only show on my device and printers under control panel… And from there, I can’t install.. Please reply ASAP

Reply
Hovatek

what’s the model and has it always been this way or it only began recently?

Reply
Nichy

Hello. Please help.
My Glo 3G PLUS Huawei modem (an old modem though) is unable to be installed. At your step 3, when I double click on the name/icon in “my computer”, it loads for 4sec and stops, and nothing appears, NO dialog box for Wizard installer or whatever seems to appear. Same thing when I right click and click on the option “install or run program from media.”
Please help. What could be the problem? Please reply ASAP. Thanks

Reply
Hovatek

Have you tried this on another PC because its possible it doesn’t support your current OS or there’s something blocking it

Reply
chiemezie John Duru

After visiting a website, my Modem started showing faint light, and refused to be detected by my laptop.

I am using hsdpa USB stick data card.

Reply
Hovatek

Have you tried the modem on another PC?

Reply

Leave a Reply

Your email address will not be published. Required fields are marked *