How to fix No Service on an MTK Android phone while in WCDMA or 3G only mode


mediatek no service wcdma only mode

At some point or the other, your Android phone (and you) will have to leave the network reception stronghold and venture  into an area of not so encouraging signal reception. In my previous guide on boosting the Internet connection speed on your Mediatek Android phone, I explained a life-saving technique that tells your  MTK phone;

3G or 4G = Give me, EDGE or 2G = Keep it

See the guide at https://journal.hovatek.com/how-to-fix-3g-or-4g-constantly-dropping-to-2g-or-edge-on-an-mtk-android-phone/ if you missed it. In today’s tutorial, we shall be putting yet another device issue behind us, the problem of no service or reception when network mode is switched to WDCMA (3G) only.

Could you shed more light on this particular issue?

This problem borders around you being in an area with 3G coverage and having signal when your phone is set to 3G / 2G. The problem here is that when you set the phone to 3G / 2G, you get the slow 2G reception most of the time and switching to 3G only gives you no reception.



How do I change my preferred network type (between 3G and 2G)?

There are 2 methods:

  1. Settings Menu

    : Navigate to Settings > More > Mobile Networks > Select your Service Provider > Preferred Network type

  2. Engineering Mode

    : Install MTK Engineering Mode > Launch the app > Select MTK Settings > Tap Network Selecting (Under the Telephony tab)

How do I fix no service or reception while in WCDMA or 3G only mode?

Ideally, downloading the firmware at https://forum.hovatek.com/forum-89.html and flashing it (especially secro.img) using SP flash tool @ https://forum.hovatek.com/thread-159.html ought to fix the issue. Also, using SN Writer @ https://forum.hovatek.com/thread-12306.html to write IMEI could help. If these don’t resolve it then:

  • You’ll need to get a working phone of the same model which is not having the issue
  • Flash TWRP recovery to both phones (Use SP flash tool if not rooted and Rashr.apk if rooted)
  • Boot the working phone into TWRP recovery (see https://forum.hovatek.com/thread-479.html) and backup the system, secro and nvram partitions
  • Move the TWRP (backup) folder from the internal storage of the working phone to that of the phone having the 3G issue
  • Boot the affected phone into TWRP recovery
  • Restore the backup and reboot the phone

Note:

This fix also works for the WiFi NVRAM WARNING Err = 0x10 and the NVRAM WARNING Err = 0x02 errors

I have tried the TWRP method but the issue persists. What can I do?

Try the NVRAM Restore Method at https://forum.hovatek.com/thread-116.html

69 thoughts on “How to fix No Service on an MTK Android phone while in WCDMA or 3G only mode

  1. I’m so very grateful for this. A lot of people have been suffering this thing just like me too. I’ve tried a lot but to no avail. Can I get a twrp backup at least? Thanks i will really appreciate it.

          1. Actually you stated it. The problem is getting someone who’s willing to let me use his phone. That’s why I’m actually placing a kind request. Nonetheless I really do appreciate your kind assistance. God bless you.

      1. Thanks for the quick reply but sir can you upload the twrp backup of those files for me? I’ll really appreciate it sir because no body currently uses gionee pioneer p2 around. Even if it’ll cost me sir. thanks

      2. Please sir can you help me upload the TRWP backup of those files?? I looked for a gionee p2 around and couldn’t find anyone using it.
        Also, no luck with twrp rrecovery iimg for gionee p2. Please help sir

  2. sir. I restore nvarm and system of mobile phone my friends who are not exposed to problems.But still has not shown up 3G / 4G network on my phone. how to think about the solution?whether its troubled ic PA?

      1. i download the nvram backup from mega and i restore it with mtk droid tools and restart the phone it works perfectly

          1. okay then but the twrp method does work for me i even backup d system file plus the nvram partition and restore it but didnt work

  3. Pls hovatek….may Allah continue to bless you and your family,i dont av any body beside me dats using gionee p5w….my phone wont bring network when on 3G only….pls and pls….wat best solution do you have for me….cos der is no gionee p5w to do any backup….Thanks

      1. pls i saw dis on a website dat to download a cmprtible nviram.tar backup for all mtk device nd dat i jes av to change imei after flashin…pls can i use dat nvram?

  4. hi hovatek, I’m currently using a BLU STUDIO G. 3g works well in Chicago, now I’m in Africa….3g just went off…
    Any solution please?

  5. Please in serious need of assistance, having the issue but in my Samsung galaxy Core prime. Won’t bring out service when wcdma only. Help please

  6. I’m having the same problem with a Doogee X7 Pro (MTK6737m processor). The cell phone is still not working. I wrote imei, wifi mac, bandbase is ok, and the phone has no network signal. The solution is a backup of the nvram folder, but I can not find it anywhere. It can be any nvram of a device with MTK6737. Can someone help me?

  7. Good day Mr Hovatek. I’m having network issue with tecno j7. The sim 1 and sim 2 is not always bringing network together, it’s only one sim that brings network when network mode is set to 3G but if it’s on 2G, it won’t. Please what’s the solution for it, if you have ever across such situation or problem on tecno J7

  8. i use coolpad y71-811. but am having a problem of 3g it only show edge (2g)i have tried usin the short code i.e*#*#4636#*#* but it never worked. pls i need a solution.

    1. Is it that you don’t get 3G at all (only 2G) or lose network whenever you manually change network mode to 3G

      1. i dont get 3g at all and when i manually turn to 3g i lose network. I only get network if i turn back to 2g.

  9. Pls I flashed the firmware of itel s13 but after that when I insert the Sim it show the network in data mode only. MTN(Data mode only)

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