How to fix an Android phone whose Bluetooth or WiFi wont turn on


Got a call from a client some while back. She was narrating her frustration when she had visited an office notorious for accidentally leaving their WiFi Hotspot unprotected (really wish there were Admins that careless in my area) for some business and discovered that they had an unprotected WiFi network with internet access that day . Having a tonne of things to download, she flipped out her Android phone from its waist holster, faster than the fastest gunslinger in the West and tried to turn WiFi on. To her dismay, her phone kept saying “Turning on WiFi” then WiFi turned off automatically. WiFi never came on for the entire duration of her visit.  Classic example of the poem Some have food but cannot eat . 

We’re not treating this issue so you can go scouting for unprotected WiFi networks but to help you resolve such an issue at times you really need WiFi / Bluetooth ON but they would rather stay OFF ( similar to the application not installed error ).

What could cause an Android phone’s WiFi / Bluetooth to be unable to come on?

Common causes of this issue include:

  • Insufficient app permissions: The WiFi / Bluetooth might be force-closing or unable to come on due to insufficient permissions to launch certain  system level apps
  • Corrupted apks or files: The WiFi / Bluetooth apks or files might be missing or corrupted
  • Third-party apps: Third-party WiFi or Bluetooth  management apps might be interfering
  • Temporary OS error: The Android OS might have encountered a minor error
  • Connection timeout: If no Bluetooth / WiFi network is detected within the set timeout (which might have been set too low in this case) then the WiFi / Bluetooth will automatically go off
  • Hardware: The IC might be damaged

How do I diagnose if my WiFi and Bluetooth not coming on is due to a software or hardware problem?

You only need to run a simple test by trying to turn on your phone’s FM Radio. If the FM Radio can come on then its most likely a software issue. If the FM Radio can’t turn on also or force closes then you’re most likely dealing with a hardware issue.

How do I solve Android WiFi and Bluetooth not coming on?

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Here are some fixes to try (in the order of software to hardware):

  • Reboot: Rebooting the phone helps clear temporary OS issues
  • Battery pull: Remove the battery for 30 seconds then slot it back in and power up the phone. If the phone has an inbuilt battery then switch off the phone for 30 seconds
  • Enable GPS / Location access: Try toggling on and off location access under Settings > Location access
  • Uninstall third party apps: Uninstall any third-party WiFi / Bluetooth managers you have installed
  • Reset app permissions: Go to Settings > Apps > All > Press menu button > Reset app permissions
  • Factory reset: Boot the phone into recovery mode and do a data wipe / factory reset or navigate to Settings > Backup & reset > Factory data reset
  • Download and re-flash the Android stock ROM / firmware
  • Check the IC hardware to be sure its in perfect working condition and change if you suspect to be faulty

Need further assistance? Speak with a Hovatek Representative:
Working Hours: Mondays - Saturdays ; 09:00 - 18:00 (GMT +1:00)

Have any Question or Comment?

50 comments on “How to fix an Android phone whose Bluetooth or WiFi wont turn on

Kaka Mdachi

Hello.. My android Tecno L8 cant turn ON Wi-Fi Hotspot, when i turn ON; 10 seconds later my android turned OFF automatically, also with Bluetooth, when i turn ON Bluetooth cant turn ON immediately but after the certain seconds turns ON it self after this you can not turn OFF again, please help me, how can i fix this problems?

Reply
Hovatek

What of your FM Radio, is it working?

Reply
Kaka Mdachi

FM radio is working properly..

Reply
Kaka Mdachi

No any problem with radio…

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Hovatek

Do a factory reset then. If it persists then you should flash the firmware @ https://forum.hovatek.com/thread-311.html

Reply
ABDULLAHI

my android bluetooth is not working and the radio is not working flash and xender they are not working what can i do

Reply
Hovatek

Check if FM Radio is working

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ABDULLAHI

the radio is not working

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ahmed

my android bluetooth is not working and wifi is not working flash alot they are not working what can i do im from egypt how can i listen to radio plase sen any thing to my e-mail

Reply
Hovatek

Is the FM Radio working?

Reply
Emmanuel Adah

Hi, my Bluetooth comes on after i reboot and my WiFi hotspot doesn’t stay on more than 5 secs. I am using tecno L8 plus. What do i do pls.

Reply
Hovatek

Have you tried doing a factory reset?

Reply
NYIGUTA

Hello.. My android Tecno C9 cant turn ON Wi-Fi Hotspot, when i turn ON; 10 seconds later my android turned OFF automatically, also with Bluetooth, when i turn ON Bluetooth cant turn ON immediately but after the certain seconds turns ON it self after this you can not turn OFF again, please help me, how can i fix this problems?

Reply
Hovatek

Have you tried doing a Factory reset?

Reply
Opeyemi oladeji

Please I do have the same problem here with my techno C9, and the radio is working properly

Reply
Hovatek

Have you tried doing a factory reset?

Reply
Moses kamanzi

My techno w4, Bluetooth is not turning on and Wi-Fi hotspot turns on for just few seconds and then off.

Reply
Hovatek

Are you able to turn on FM Radio?

Reply
Elixir

my Itel 1513’s Bluetooth won’t turn off…trying to turn it off and my phone keeps rebooting

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Hovatek

Have you tried doing a factory reset?

Reply
Emmanuel

Go to your app settings and disable Rebel

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Emmanuel Aganbi

guys go to your app settings and disable rebel font
email me if you need more help

Reply
Sybil

Please i can’t locate my rebel font in my infinix note 2

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Ibukun

Emmanuel, please where can I find Rebel fonts… I didn’t see it.. please help me oooo

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chuks

My techno c9 hotspot turns on for 10 seconds then it goes off again
The Bluetooth doesn’t turn on even after restarting the phone

Reply
Hovatek

Does FM radio work?

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Emmanuel

my Bluetooth, wifi and hotspot is not turning on at all and my FM radio too

Reply
Hovatek

As the guide explains, its most likely a hardware issue

Reply
Emmanuel

go to ur app settings and disable rebel font then wait for your phone to reboot automatically

Reply
Emmanuel

waiting for your reply hovatek

Reply
Emmanuel

go to ur app settings and disable rebel font then wait for your phone to reboot automatically

Reply
modifikasi

it’s works! thanks

Reply
uche

Thanks Emmanuel, it worked perfectly

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Dzuya

I jabe an infinix joypad8 n both my Bluetooth n WiFi not working.
I have rebooted n restored factory settings still not working
Radio is working

Reply
Hovatek

Then reflash the stock rom

Reply
Yhubee

My radio works…my Bluetooth never goes off… I have done a factory reset… Only worked for a few days and the Bluetooth issue is back…what do I do?

Reply
Hovatek

Have you tried reflashing the firmware?

Reply
ahamad

I have Huawei android 5.1 phone.
Now I’m having problem with Bluetooth,wifi,hostport that are not coming on. I’m already did factory reset in my hand set but still i can’t use these functions.

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Hovatek

Have you reflashed the stock rom?

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ahamad

2 times did the factory reset.

Reply
Hovatek

Have you tried flashing the stock rom

Reply
ahamad

No i don’t- just only did factory reset twise

Hovatek

Try flashing the stock rom

ahamad

No i don’t- just only did factory reset twise

Reply
Krishnapriya

My set is lenovo k note. I can’t turn on my WiFi , Bluetooth , hotspot or any app that helps to connect with any other divice. My FM radio is not working. What should I do now?

Reply
Franklin

I have the same problems, my Bluetooth and hotspot don’t come on or neither goes off. Please what do I do?

Emmanuel, I can’t find the rebel font on my settings, what do I do?

Reply
Hovatek

what of your FM Radio?

Reply
femmix

My FM radio is not working also the Bluetooth, Wi-Fi and hot-spot on Note 2 infinix

Reply
Hovatek

Very likely a hardware problem

Reply
David

Pls I need your help…. MY wifi, Bluetooth, hotspot is not working…. Even the radio is not working…. I mean I won’t even come on at all

Reply

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